At Telur88, we take your privacy very seriously. This document transparently explains how we collect, store, use, and protect your personal information as a member of our platform. By registering for or using Telur88's services, you agree to the privacy practices set out here.
This Privacy Policy applies to all users of the Telur88 platform in Malaysia and covers all your interactions with our website, mobile app, and customer support services.
Our Commitment: telur88 does not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. Your data belongs to you.
The core principles that shape how we manage your personal data
All personal and financial data transmitted through the telur88 platform is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions. Your information cannot be read by unauthorised parties while in transit.
Telur88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is collected solely to provide you with a better experience as a Telur88 member.
As a Telur88 member, you have the right to access, correct, delete, or transfer your personal data at any time. You may also withdraw your consent to receive marketing communications at any time through your account settings.
Telur88 member data is stored on servers protected by multiple layers of security — including advanced firewalls, strict access controls, and round-the-clock security monitoring. Access to your data is granted only to staff who genuinely require it to perform their duties.
Telur88 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by law. Once that purpose has been met and there is no legal obligation requiring continued retention, your data will be securely deleted or anonymised.
Telur88's Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data management practices meet applicable legal requirements, providing you with added protection as a user in Malaysia.
Telur88 understands that trust is the foundation of our relationship with every member. When you share personal information with us — whether during registration, when making a deposit via Touch 'n Go eWallet or DuitNow, or when contacting our support team — you are trusting us to use that information responsibly and to protect it from any misuse. We take this responsibility very seriously, and this Privacy Policy is a testament to our commitment to you.
When you register a telur88 account, we ask for basic information needed to create and manage your account. This includes:
For KYC and withdrawal processes, we may require additional information such as a copy of your MyKad, bank statement, or bank account / digital wallet details registered in your name. This includes information related to your DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX Maybank2u / CIMB Clicks account.
When you browse or use the Telur88 platform, our systems automatically collect certain technical information required to ensure the platform operates correctly and securely:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device model, operating system, screen resolution | User experience optimisation |
| IP Address | IP address at login | Location detection & security |
| Browser Data | Browser type, version, and language | Cross-device compatibility |
| Activity Log | Login times, pages visited, games played | Analytics & fraud prevention |
| Session Data | Session duration, in-game actions | Customer support & audit |
| Transaction Data | Total deposit/withdrawal amount, payment method | Financial records & compliance |
Telur88 uses members' personal data only for legitimate and necessary purposes. We do not use your data for any purpose beyond what is stated in this policy without your explicit consent. The primary purposes for which data is used are as follows:
Your registration information is used to create and manage your telur88 account, process deposits and withdrawals, send important account-related notifications, and provide effective customer support. These are the core purposes that enable us to deliver telur88's services to you.
Technical and behavioural data is used to detect and prevent fraudulent activity, money laundering, bonus abuse, multi-account usage, and other security threats. This includes monitoring unusual transaction patterns and identifying suspicious access attempts on your account.
By understanding your gaming habits — the games you enjoy, when you are typically active, and the types of promotions relevant to you — telur88 can personalise your platform experience. This may include recommending new slots or games that match your interests, or keeping you informed about promotions related to the games you play most.
If you have given your consent, we may send you emails, SMS messages, or in-platform notifications about promotions, new bonuses, tournaments, or the latest telur88 news. You may withdraw this consent at any time through your account settings or by contacting our support team.
Some of your data is retained to fulfil legal obligations, including KYC (Know Your Customer) requirements, financial reporting, and compliance with directives from relevant authorities. In such circumstances, telur88 has no choice but to comply with these legal requirements.
Note: Whenever we use your data for a new purpose not mentioned in this policy, we will notify you in advance and obtain your consent where required.
Telur88 does not sell or disclose your personal data to external parties except in limited and necessary circumstances, as follows:
Important Reminder: telur88 does not share your account information, balance, betting history, or any other sensitive data with fellow members, the general public, or marketing companies. Your privacy is fully protected.
The security of your data is an absolute priority for telur88. We continuously invest in security infrastructure and staff training to ensure your data remains protected at all times.
Access to members' personal data within the telur88 organisation is governed by a need-to-know principle. Only staff who require such access to perform their assigned duties are granted permission. All access is logged and monitored.
Active account data is retained for as long as your account remains active. Following account closure, we may retain certain data for up to 7 years to fulfil financial reporting and legal obligations. Data that is no longer required will be deleted or anonymised in accordance with our secure disposal procedures.
While we take all reasonable steps to protect your data, no system is entirely foolproof. Should a security incident affect your data, we will notify you within the timeframe required by law and take immediate remedial action.
The Telur88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Below are the types of cookies we use:
You may adjust your browser's cookie settings to block or delete cookies. However, disabling essential cookies may affect the functionality of the telur88 platform and you may be unable to log in or use certain features properly.
As a telur88 member and a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or incomplete information in your account.
Request deletion of your data when there is no longer a legitimate basis for retaining it.
Object to the processing of your data for direct marketing purposes at any time.
Request a copy of your data in a machine-readable format for transfer to another platform.
Request that we restrict how we process your data in certain circumstances.
To exercise any of the rights above, please contact our privacy team at support@telur88.ws stating the right you wish to exercise and your account details. We will process your request within 14 business days.
The Telur88 platform is strictly for individuals aged 21 years old and above. We do not knowingly collect or process personal data from individuals under the age of 21. Should we discover that data belonging to a minor has been collected without our knowledge, we will promptly delete such data and close the account in question.
If you believe that a minor has registered for or is using the telur88 platform, please notify us immediately at support@telur88.ws so that we may take the appropriate action.
Parents & Guardians: If you are concerned that your child may be accessing online gambling platforms, please use available parental control software to block access to gambling websites. Telur88 fully supports all efforts to protect minors from inappropriate content.
Telur88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When we make material changes, we will:
Continued use of the telur88 platform after any amendments take effect will be considered acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the new terms come into force.
If you have any questions, concerns, or requests regarding your personal data and how telur88 handles it, we encourage you to reach out to us directly. Our privacy team is ready to assist:
We value your feedback and concerns regarding privacy. Every report we receive is taken seriously and handled with care by our dedicated team.
Now that you know how telur88 protects your data, create a free account and start enjoying hundreds of slots, Live Casino games, lottery, and more — with complete confidence that your privacy is always safeguarded.